SELLING WITH CANTELL & CO
Finding an agent in whom you have confidence and trust is the critical first step in any successful property transaction. We place the client at the centre of everything we do from the initial valuation to a successful completion. It is an age-old method of doing business and it has never failed us. We are small and agile; fast to adapt to our clients’ needs and swift to spot where support is most needed. These are the credentials of a modern service.
Whether you are selling a portfolio or your first property, we believe you will benefit our experience and candor. Remember we don’t just work here; we also live here. We are accountable to you in a very personal way. Please contact us to discuss your property, home improvements or current market conditions. Our team has long-standing, specialist knowledge and access to some of the most insightful information in the UK and international market.
Cantell & Co – Complaints Procedure
During our valuation we will assess the market value and give you a clear and accurate picture of prices reached by similar properties. Whilst this is the conventional formula of appraising your property, it is our ability to assess the nuances of the local market that make the difference to the price you will eventually achieve. Our experience and local knowledge of which properties are currently in demand and our ability to read the housing market trends is unrivalled. Once we have agreed on price, timescale and a marketing strategy, we will maintain unflinching focus until completion.
The internet is the UK’s favourite method of researching property with over 90% of buyers starting their search here. We are on all the major portals such as Rightmove, Zoopla and Primelocation. Zoopla is a real favourite with overseas buyers, and as not all agents subscribe, we can ensure that your property will have better coverage on-line, than those properties advertised with those other agents. We are also on a property professionals’ website – Lonres which allows search agents, relocation companies and property finders access to your property through us. Our professional photographer and expertly written descriptions will ensure your property will be shown in the best light.
Contact during the marketing process
We will pick up the phone to you keeping you updated but will also email or use Skype when appropriate. We will keep you informed of how your property is performing on the internet. Our buyers’ feedback and the general market sentiment can change swiftly and we will always appraise you of any fluctuation in trends. Our team are vigilant in reading and assessing signals from potential buyers and are able to tell you whether an offer can be improved or should be accepted. Testimonials show that we have a record of instilling trust in potential buyers and this gives us the credibility which is critical to any transaction.
Progressing your Sale
The national average for sales falling through is 30%. According to figures that we can disclose our average is less than 10%. The collapse of a sale is by far the biggest concern for those involved in a property transaction so we pay close attention to every stage at this point. We are always aware of how tense this period of time can be. Any deal can falter due to unforeseen circumstances but our sales team is strong, assertive and professional. There will be no hidden surprises. We have a reputation for clearly and swiftly communicating with our clients.
We are results driven but we also set high store in the manner in which we conduct business during the entire process of the valuation, the marketing of your property and the eventual sale. We want your experience with us to be second to none. You can expect honesty, transparency and genuine concern for your best interests. Selling what may be your biggest asset is as important to us as it is to you. We never forget who you are and just how stressful this period of time can be so we are here for you to talk through the options as they are presented. We are an independent estate agent and we know our standards of behaviour are critical to our reputation in this area. We are a small team but that means our attention to detail is critical. We take nothing for granted when we know our professional standing and our personal integrity is at stake.
Many multi-agency estate agents charge referral fees but from the outset we made a decision that would not be our way. A recommendation from us is exactly that. We don’t accept referral fees so you know that when we recommend a great solicitor, removal service or a financial broker, we expect their work to be as professional as ours. Most agents ask for between 15% and 20% of the fee, increasing the price to you and diluting the service provider’s service. Our reward is a successful deal delivered on a foundation of professionalism underpinned with the enduring values of honesty and decency.